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Online Meeting Software | GoToMeeting | Video Conferencing and Screen Sharing

"" is the URL for GoToMeeting's support page. The website provides various resources to help users troubleshoot and resolve issues they may encounter while using the GoToMeeting platform. The website provides various resources like Knowledge Base, video tutorials, FAQs, and a Contact support link. The Knowledge Base provides a searchable database of articles that cover a wide range of topics related to GoToMeeting, including setting up and joining meetings, troubleshooting audio and video issues, and managing your account. The Video tutorials page provides a series of short videos that cover specific tasks in GoToMeeting, such as scheduling a meeting and sharing your screen. The FAQs page contains answers to frequently asked questions about GoToMeeting. The Contact support link provides a form where users can submit a support request to GoToMeeting's support team. Overall, the website is designed to provide users with quick and easy access to the information and assistance they need to effectively use GoToMeeting.

What are the Benefits?

There are several benefits to using GoToMeeting's support page, including:

  1. Easy access to information: The support page provides a centralized location where users can find a wide range of information related to GoToMeeting, including step-by-step instructions, troubleshooting tips, and FAQs.
  2. Self-service options: The knowledge base and video tutorials allow users to quickly find answers to common questions and issues without having to contact customer support.
  3. Contact support: The Contact support link provides users with a simple way to submit a request for assistance from GoToMeeting's support team.
  4. Time saving: With the availability of resources like Knowledge Base, video tutorials, FAQs users can quickly find the solutions to the issues they are facing, that too on their own thus saving their time.
  5. Ongoing Support: GoToMeeting's support page is available to users all the time, users can access to it 24/7 and get their issues resolved.

Overall, GoToMeeting's support page is designed to provide users with the resources they need to effectively use the platform and get the help they need when they need it.

What Features Should I Compare with other Providers?

When comparing GoToMeeting with other providers of online meeting software, there are several key features you should consider:

  • Meeting functionality: Compare the types of meetings offered (e.g. video, audio, web) and the number of participants that can join a meeting.
  • Schedule and invite options: Look at the options for scheduling and inviting participants, such as calendar integration and email invitations.
  • Screen sharing and presentation tools: Check the options for sharing your screen and displaying presentations, such as the ability to annotate and draw on shared content.
  • Recording and replay: Review the capabilities for recording meetings and making them available for replay or download.
  • Security and compliance: Look at the security measures in place to protect your meetings and data, such as encryption and compliance with regulations.
  • Integration: Check if the tool is easily integrated with other tools you may be using, like your calendar, or workflow tools.
  • Mobile and browser-based: Check if the provider offers mobile application and browser-based access to the service
  • Support: Check if the provider has a good support system in place, with resources like Knowledge base, video tutorials, FAQs and contact support form, so that you can get your queries resolved quickly.
  • Pricing: Compare the pricing plans offered by different providers, taking into account the features you need and the number of users you plan to have.

Comparing these features and weighing them against your specific needs and budget will help you make an informed decision about which online meeting software provider is the best fit for your organization.

What are the top 10 alternatives?

Here are the top 10 popular alternatives to GoToMeeting. These include:

  1. Zoom: A cloud-based video conferencing service that offers features such as high-quality audio and video, screen sharing, and recording.
  2. Cisco Webex: A comprehensive platform that includes video conferencing, webinars, and team collaboration features.
  3. Microsoft Teams: It is a communication and collaboration platform that includes video conferencing, instant messaging, and file sharing.
  4. BlueJeans: A platform that specializes in video conferencing and offers features such as interoperability with other platforms and analytics.
  5. Google Meet : A video-conferencing platform that allows users to schedule and join meetings, share their screens, and record the session
  6. A video conferencing service that offers screen sharing, scheduling, and recording capabilities.
  7. Slack - it's a communication tool which also allows video and audio calls, screen sharing and can integrate with many other tools.
  8. Highfive: A video conferencing solution that offers easy-to-use hardware and software, with an emphasis on high-quality audio and video.
  9. RingCentral Meetings: A cloud-based video conferencing service that includes features such as screen sharing and recording, as well as integration with other business tools.
  10. Jitsi Meet: It's an open-source platform that includes features such as end-to-end encryption and the ability to host meetings on your own server.

These are just a few examples of the many options available, and other alternatives may be better suited for specific use cases or industries. It's always a good idea to research and compare different options to see which best fits your organization's needs.


In summary, GoToMeeting is a popular online meeting software that offers features such as video conferencing, screen sharing, and recording capabilities. However, there are many other alternatives available, each with their own unique features and capabilities. Some examples include Zoom, Cisco Webex, Microsoft Teams, BlueJeans, and Google Meet among others. To decide which software is the best fit for your organization, it's important to compare the features and capabilities of each option and consider your specific needs and budget. You can also look into the support provided by different providers to ensure that you have the resources you need to effectively use the software. Given the important role that online meetings play in today's business and personal lives, it's crucial to have a reliable, user-friendly and secure software. Therefore, I would suggest you to take the time to research and compare different options to find the best software for your organization's needs. With the right online meeting software in place, you will be able to conduct productive, efficient and effective meetings from anywhere.

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